Anonymously contributed:
LLNL Retirees Health payments Vs. Hewitt
Keep after them. Make sure they handle it.
Clear as mud?
For those retirees whose UC medical coverage has been yanked, LLNS doesn't do it themselves. They have hired Hewitt (now Aon Hewitt) who are supposed to send money to B of A, who LLNS has hired to run your HRA (Health Retirement Account.) This is a reduced amount, instead of LLNS or UC paying for health care. Max $2400/year. The amount is reduced based on years of service (rounded down to full years only). For the first year it is also reduced by being prorated by the months remaining in the calendar year once you reach 65.
I am in the midst of trying to get this to actually work, and get B of A to pay LLNS toward my Group Kaiser Senior Advantage and Delta Dental.
This has required so many long waits on the phones with every one of the cast of characters it is hard to believe. Hours on the phone.
But I am posting this to inform all that YOU need to keep at it:
I asked Hewitt and B of A to set this up starting last October of last year. I turned 65 in March.
Apparently Hewitt did nothing, and would continue to do nothing unless you call and complain. It appears that if you just wait, nothing at all will happen. Hewitt and B of A all say they have no way of knowing (or caring?) that nothing is happening.
For reasons unknown Hewitt failed to open my B of A account. Took over 2 months of calls, and being told they had already processed it, and to wait "10 Business Days", and while they do "Research," to finally get it open in mid April.
It looks like "Research" is a Hewitt code for "Goodbye". 4 of 5 times they never called back. You never get the same person twice. And they will not give you their phone number, or their e-mail.
Then Hewitt failed to fund the HRA. I still can not find out why they didn't put in the money- they said it is a glitch. Here again, if you don't ask, nobody tells you anything is wrong.
Anyway B of A has finally gotten my funds (too late to pay for April), so now they send it back to LLNS, and I have to get them to disburse it toward the health care.
Q. How many others have had similar experiences,
or does anyone know how to get this to work?
LLNL Retirees Health payments Vs. Hewitt
Keep after them. Make sure they handle it.
Clear as mud?
For those retirees whose UC medical coverage has been yanked, LLNS doesn't do it themselves. They have hired Hewitt (now Aon Hewitt) who are supposed to send money to B of A, who LLNS has hired to run your HRA (Health Retirement Account.) This is a reduced amount, instead of LLNS or UC paying for health care. Max $2400/year. The amount is reduced based on years of service (rounded down to full years only). For the first year it is also reduced by being prorated by the months remaining in the calendar year once you reach 65.
I am in the midst of trying to get this to actually work, and get B of A to pay LLNS toward my Group Kaiser Senior Advantage and Delta Dental.
This has required so many long waits on the phones with every one of the cast of characters it is hard to believe. Hours on the phone.
But I am posting this to inform all that YOU need to keep at it:
I asked Hewitt and B of A to set this up starting last October of last year. I turned 65 in March.
Apparently Hewitt did nothing, and would continue to do nothing unless you call and complain. It appears that if you just wait, nothing at all will happen. Hewitt and B of A all say they have no way of knowing (or caring?) that nothing is happening.
For reasons unknown Hewitt failed to open my B of A account. Took over 2 months of calls, and being told they had already processed it, and to wait "10 Business Days", and while they do "Research," to finally get it open in mid April.
It looks like "Research" is a Hewitt code for "Goodbye". 4 of 5 times they never called back. You never get the same person twice. And they will not give you their phone number, or their e-mail.
Then Hewitt failed to fund the HRA. I still can not find out why they didn't put in the money- they said it is a glitch. Here again, if you don't ask, nobody tells you anything is wrong.
Anyway B of A has finally gotten my funds (too late to pay for April), so now they send it back to LLNS, and I have to get them to disburse it toward the health care.
Q. How many others have had similar experiences,
or does anyone know how to get this to work?
Comments
What you were promised is quickly becoming null and void. What a total disgrace both LLNS and LANS have become!
"until the poor retiree health care problems get resolved, I have little interest in giving your initiative much support"
"until the poor retiree health care problems get resolved, I have little interest in giving your initiative much support"
April 16, 2011 9:18 AM
This "every man or woman for themselves" attitude is exactly why employees continue to loose benefits and employee rights. Management will continue to "have their way with us" until this changes.