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Sunday, February 9, 2014
Can you spell Cronyism?
Can you spell Cronyism? The Independent published what many of us have know all along: http://www.independentnews.com/news/article_c2759f2e-89f4-11e3-a8c1-001a4bcf887a.html LLNS sends HRA funds, (which now provides substantially less than "substantially equal" health care benefits,) thru a long drawn out wasteful process that appears to just cause delays, and allow lots of unnecessary "handling", and mishandling of the money. And the process does NOT work. The article asks: “This is one more example of the kind of complicated arrangement that the Laboratory has created by farming out the health care that the University of California used to handle,” said Carole Hilton, Chair of the Livermore Laboratory Retirees Association. “Why on earth do payments have to go from Kaiser to Aon Hewitt and back to Kaiser? Money that could be used to improve the medical care of retirees is instead funding unnecessarily redundant processes.” Almost every year the process has been a massive waste of energy, hours on the phone trying to get it right. I think Aon Hewitt, and Hewitt before them are the worst one of the bunch. Last year they claimed not to have gotten the money, even after LLNL Benefits e-mailed me and them a copy of the cancelled check. IF they say they will "Research" your problem, that is code for "Go away kid, you bother me." You may never hear from them again. Don't buy that, ask for a supervisor, who may or may not help. A few years before, when I asked Kaiser what I was supposed to do, Kaiser was nice enough to provide temporary coverage, as they knew all about the Hewitt problem. Turned out I needed it, and it was far superior to what the Lab has provided. In 2013 year Aon Hewitt mistakenly cancelled my coverage. More hours on the phone, more so called "research". Finally they restored my coverage, but mistakenly refunded me the money that they had originally failed to apply. I called and they said Don't worry, Be Happy. They would stop payment on their mistaken refund, and all would be well. No, and No again. They then re-cancelled me, and after more hours on the phone, the one supervisor who seemed to know anything, told me to send them a check for the amount that they'd sent me, and then they'd undo the stop payment on their check. Q. Why are we paying for this kind of "service?"
By scooby at February 09, 2014
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